PrivadoVPN is neatly placed at #5 on our best VPN rankings, and it has a lot going for it. Chief among them are its budget-friendly prices – just $1.11 per month thanks to its Black Friday deal. Combine this with its streaming performance, speed, ease of use, and a strong set of core tools, and you have a solid VPN.
However, there might still be a scenario where you’d want to cancel your PrivadoVPN subscription and get a refund. Maybe you want to check out other options, or simply move on to a VPN service that offers more servers and has more features under its belt.
How to cancel PrivadoVPN
Cancelling your PrivadoVPN subscription is a pretty straightforward process, regardless of whether you’re using its desktop or mobile VPN apps. The steps may vary slightly depending on the device, but overall, the process is very similar.
Below, we’ll outline how you can cancel your subscription using the PrivadoVPN website:
- Visit the PrivadoVPN website and log in to your Admin area.
- Scroll all the way to the bottom of the page and select “Cancel Account,” located below the FAQs in grey text.
- PrivadoVPN will ask if you need help troubleshooting any issues. If you do, you can click “Contact Support.” If you want to continue with the cancellation, click “Continue Cancellation” at the bottom of the screen.
- You’ll now be prompted to give a reason for why you want to cancel. A simple response like “I no longer want to use the subscription” should be enough. Then, click “Cancel Subscription” to move to the next step.
- On the next screen, PrivadoVPN will show you some promotional offers if any are active. But if you’re not interested in getting PrivadoVPN at a discounted price, click “Continue Cancellation.”
- That’s pretty much it. The final screen will confirm your cancellation. You’ll see a “Cancellation Confirmed” message along with the date your subscription will end.
It’s also worth noting that if you’re a Freemium user, i.e., if you’re using PrivadoVPN’s free VPN, you don’t have to do anything manually to cancel your subscription. It’ll automatically expire after 30 days of inactivity. And because there are no payments tied to it, there’s nothing you need to cancel on your end.
That said, if you want to permanently delete your subscription, you can reach out to the PrivadoVPN support team and they’ll sort it out for you.
How to get a refund from PrivadoVPN
If you followed through with the entire cancellation process mentioned above, requesting a refund will be as simple as clicking the link “please contact our support team here” on the cancellation confirmation screen.
It’s worth noting, though, that regardless of whether you follow this route or contact customer support directly, you will be asked to provide a reason for the refund request. Then, once your refund is approved, the payment will be processed within 5 business days.
Most important of all, you need to make sure that you’re within PrivadoVPN’s 30-day money-back guarantee window if you want to claim the refund. If you’ve crossed that threshold, you simply won’t be eligible for a refund.
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